About this course
Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You’ll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You’ll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you’ll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.
What you’ll learn
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Learn how to tap into the inner depths of your communication potential.
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How to adapt your communication style to increase your leadership influence.
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Expand your communication capacity to motivate, inspire and empower people.
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Interact with other people with unconditional acceptance and without prejudice.
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Communicate with a sense of assertiveness, transparency and self-assurance.
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How to manage challenging people, give honest feedback and handle criticism.
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Easily and accurately convey your thoughts, feelings, and information to others.
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Create dynamic ways to enhance your communication skills into the future.
Description
In the 21st century, leadership involves highly effective communication. A leader knows that if their message is not resonant with their target audience, speaking to emotions, aspirations, and needs, then it may not be understood or championed.
Communicating effectively is a key component of professional success. The better you understand your own personal communication style and how it impacts others, the more likely you are to articulate your organization’s strategic vision, inspire high performance and cultivate constructive working relationships based on thoughtful interaction and listening.
Today’s business landscape is rapidly changing as a result of technological disruption resulting in endless volatility and uncertainty. Therefore, communication skills are even more important than ever. Through meaningful collaboration, interaction and engagement, leaders can help their teams navigate the complexities of change.
One thing that all influential leaders, true change makers, and people who leave their mark on the world have in common is the ability to inspire and motivate others. People of influence are what keep an organization together. As a result, it’s essential that all businesses have leaders who can set goals, inspire their teams, and guide an organization’s progress.
Leadership Communication Skills for Influence and Impact helps leaders improve their performance, impact, and effectiveness as communicators. Throughout the course, you will learn how to build your communication capacity at all levels – interpersonal, organisational, or external – and become a communicator who can connect and resonate with all audiences.
Who this course is for:
- Anyone interested in developing themselves either professionally or personally.
- This course is for those who want to enhance their people skills and influence others.
- The students in this course should be motivated to learn more about themselves.
- The course is open to both men and women, regardless of age, status or ethnicity.
- People in a position of leadership, or who aspire to leadership will benefit from this training.
Course Features
- Lectures 30
- Quizzes 0
- Duration 3 hours
- Skill level All levels
- Language Hindi
- Students 50
- Certificate Yes
- Assessments Yes
